FAQ

Questions, answered

Everything creators and agencies ask us before they start. Can't find yours? Email us.

The basics
What is Videofinity?

Videofinity is a Mac app for making, editing, translating and publishing videos with AI. Claude does the work: it writes the script, records the voice-over, builds the animated scenes and fixes your review notes. You direct it and approve what goes out. Then Videofinity posts the videos to your channels on schedule.

How do your videos get made? Is this what you use?

Yes. Videofinity is the studio behind our own daily videos across more than twenty brands and channels. Every reel you've seen from us went through it: a short brief, Claude building the video, a quick review with comments, then a scheduled post.

Do I need to know video editing or coding?

No. You describe what you want and review the result in plain language: “make the intro shorter”, “use a calmer voice”. Videofinity and Claude handle the production, so no editing or technical skills are needed.

What kind of videos can it make?

Short-form Reels and Shorts, product and feature explainers, tutorials, launch announcements, ads and full YouTube videos. That includes motion graphics, low-poly 3D characters, presenter avatars, music, voice-overs and subtitles, in vertical or horizontal formats.

Claude & costs
Why do I need a Claude subscription?

Claude is the creative assistant inside the studio: it writes, builds and edits your videos, and you approve the results. Your Claude plan is your own, bought from and billed by Anthropic.

Which Claude plan should I get?

For daily production across several channels we recommend Claude Max at $200 / month, which gives the most room for long editing sessions. Smaller plans that include Claude Code also work for lighter use, but you'll reach their usage limits sooner.

What does it cost in total?

Videofinity: $499 once, at the launch price (regular $999). No subscription.

Claude: your Claude plan, $200 / month for Max (recommended for daily use).

Voice & media: ElevenLabs for voices and music (required, pay as you go), plus optional OpenAI for images and Gemini for translations. You pay these providers directly, and Videofinity shows the cost of each video and lets you set spending limits.

Are there per-video or per-seat fees?

No. One one-time licence covers unlimited videos, versions, workspaces and channels on your Mac.

Publishing
Which platforms can it post to?

Instagram (Reels), Facebook Pages (Reels) and YouTube (videos and Shorts), scheduled or right away. TikTok support (sending videos to your TikTok drafts, ready to publish from the app) is coming soon. For WhatsApp and anywhere else, export the finished file in one click.

Does it write the captions and hashtags?

Yes. Titles, captions, descriptions and hashtags are generated for each platform and each language, following the platform's length limits. You can edit any of them before the post goes out.

Will anything get posted without my approval?

Only if you allow it. Each workspace decides: either every post waits for your approval, or approved formats go straight to the calendar. Each new video can also have review steps (plan, script, voice, storyboard, preview) that you sign off one by one.

Does my Mac need to stay on for scheduled posts?

Facebook and YouTube posts are handed to the platform with their publish time, so they go out on their own. Instagram posts are sent by Videofinity's background scheduler at the right time, so your Mac should be on and online (the app itself can be closed).

How do I connect my social accounts?

In Settings ▸ Publishing you add your Meta (Instagram + Facebook) and Google (YouTube) access once, then pick which Page, Instagram account or channel each workspace posts to. A step-by-step guide is included, and different workspaces can use different accounts.

Brands, languages & control
Can I run several brands or clients?

Yes, as many as you like. Each workspace has its own brand kit (colours, fonts, logo, voices, tone), social channels, API keys, budget and calendar. Agencies keep clients fully separate, and creators can run multiple niche channels.

Which languages are supported?

Any language the voice and translation providers support, including English, Hindi, Malayalam, Tamil, Arabic, Spanish, French, German and many more. Each language gets its own voice-over, subtitles, on-screen text and translated titles. Arabic and other right-to-left languages are supported.

Can I use my own voice?

Yes. Any ElevenLabs voice works, including a clone of your own voice made in your ElevenLabs account. You can set a different voice per brand and per language.

Where are my videos and data stored?

On your Mac. Projects and renders stay in folders you choose, API keys are kept in the macOS Keychain, and backups go to your own Amazon S3 bucket if you turn them on. Your videos are never uploaded to us.

Who owns the videos?

You do. Everything you make with Videofinity is yours to publish and use commercially, subject to the terms of the AI providers you use.

Licence & requirements
What do I need to run it?

A Mac with macOS 14 or later (Apple Silicon or Intel), a Claude plan with Claude Code, and an ElevenLabs account. After purchase you download the app, and it installs everything else itself, including its own video tools. An internet connection is needed for the AI services and for publishing.

Is there a Windows version?

Not right now. Videofinity is a native Mac app.

Can I see it before I buy?

Every video on our Instagram, Facebook and YouTube channels was made with Videofinity, so that's the best preview of what it can do. Questions about your own use? Email us before you buy.

How does the licence work?

Buy once on the Pricing page and you'll get your private download link straight away (on screen and by email). Install Videofinity, open Settings ▸ Licence and click “Request a licence key”: your Mac ID is filled in for you. We send your key, you paste it in, and it's yours for good on that Mac. Moving to a new Mac? Send us the new Mac's ID and we'll move your licence.

Is it really a one-time payment?

Yes. Pay $499 once and Videofinity is yours, with no subscription and no renewal. Updates arrive inside the app. The only recurring costs are your own AI accounts (Claude, ElevenLabs and any optional ones), which you pay to those providers directly.

How long does the $499 launch price last?

For a limited time. The regular price is $999, one-time. Buy during the launch and you pay $499, once.

What happens to my projects if I stop using Videofinity?

Your projects, finished videos and assets stay on your Mac (and in your own backup if you use one), never locked away on our servers. Finished videos are standard MP4 files you can keep and publish anywhere.

Ready to make your first video?

Launch price: $999 $499 one-time. No subscription.